FAQs
More FAQs- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
- Who is responsible for paying for the service?
- Are your disinfection products safe for use around employees and visitors?
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Absolutely. At ServiceMaster Restore, we understand the importance of keeping your employees and visitors safe while also effectively eliminating contaminants and pathogens from your property. That's why our specialized products are carefully selected and tested to ensure they are safe for use in commercial environments. Our highly trained technicians also follow strict protocols to isolate the affected area, further minimizing any potential risks to those in the vicinity. With our services, you can have peace of mind knowing that you are creating a safe and healthy environment for everyone in your business. Trust the disinfection services from ServiceMaster Restore for expert and safe disinfection solutions.