FAQs
More FAQs- Will I have access to my belongings while they are in storage?
- What processes do you follow during a biohazard cleanup?
- Why did the technician leave wet carpet on my stairs?
Yes, with advance notice we can schedule time for a ServiceMaster Restore Restoration Technician to meet with you and provide access to your requested items. A service charge may apply.
At ServiceMaster Restore, we follow a strict and thorough process to ensure the safety and cleanliness of your facility. First, our highly trained technicians properly isolate the affected area to prevent further contamination. Then, we carefully remove any unsalvageable items that may have been exposed to biological waste. Once the area is cleared, we use specialized products and equipment to thoroughly clean and disinfect all surfaces, eliminating any potential pathogens. Our team also follows industry guidelines and regulations to ensure proper disposal of biohazardous waste. Additionally, we offer ongoing maintenance plans to regularly monitor and prevent any potential biohazard risks in your facility. With our expertise and attention to detail, you can trust us to provide a safe and healthy environment for you, your employees, and your customers. So, leave the cleanup to us and focus on running your business with peace of mind.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.