FAQs
More FAQs- Are your disinfection products safe for use around humans and pets?
- Who is responsible for paying for the service?
- What processes do you follow during a biohazard cleanup?
Absolutely. At ServiceMaster Restore, the safety of our customers and their loved ones, including pets, is our top priority. That's why we only use Health Canada approved products for our disinfection services. These products are proven to effectively kill contaminants, pathogens, and hazardous materials without posing harm to humans or animals. Our highly trained technicians also take all necessary precautions and follow strict protocols to ensure that the affected area is properly isolated during the disinfection process. With ServiceMaster Restore, you can have peace of mind knowing that your home will be thoroughly disinfected while keeping your family and pets safe from harmful chemicals.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
At ServiceMaster Restore, we follow a strict and thorough process to ensure the safety and cleanliness of your facility. First, our highly trained technicians properly isolate the affected area to prevent further contamination. Then, we carefully remove any unsalvageable items that may have been exposed to biological waste. Once the area is cleared, we use specialized products and equipment to thoroughly clean and disinfect all surfaces, eliminating any potential pathogens. Our team also follows industry guidelines and regulations to ensure proper disposal of biohazardous waste. Additionally, we offer ongoing maintenance plans to regularly monitor and prevent any potential biohazard risks in your facility. With our expertise and attention to detail, you can trust us to provide a safe and healthy environment for you, your employees, and your customers. So, leave the cleanup to us and focus on running your business with peace of mind.